NDIS Travel & Transport Services in Melbourne
Disability Transport Services in Melbourne
Are you looking for a safe and dependable way to get around Melbourne for yourself or for a disabled family member?
Going from one place to another is about independence and access to opportunities that everyone deserves. That’s why our disability transport services in Melbourne are designed to offer reliable, respectful, and accessible transportation for people of all abilities.
Our transport services are tailored for NDIS participants with temporary or permanent disabilities, helping them travel to medical appointments, school, work, social events, community participation, and more with comfort and dignity. Whether you need everyday travel support or help with longer journeys, we provide trusted disability transport services that go beyond just a ride.
According to Australia’s Institute of Health and Welfare, around 4.4 million people live with a disability. For many, public transport is not a practical option. That’s where NDIS funding and high-quality disability transport options like ours come in!
Safe & Supportive Disability Transport for Every Need
We know it’s not always easy to get from one place to another. That’s why our friendly staff and custom-built disability transport are here to help you travel safely, comfortably, and on time. As a trusted NDIS transport provider, we offer reliable transport solutions and support services tailored to your needs, including help with mobility aids. More than just taxi services, we provide dependable disability transport that respects your independence.
Medical Appointments
We know that going to the doctor can be a hurdle, so we make sure you get there on time and without any problems. With our door-to-door transport, you’re supported from your front door to the clinic and back. Whether you’re a new or existing client, our team is with you every step of the way.
School & Education
Our job is to make sure that all of our kids get to school, college, or training on time and safely. As a registered NDIS provider in Melbourne, we offer essential services that support students with diverse mobility needs.
Social & Recreational Events
It’s important to stay active and in touch; we’ll make sure you get where you’re going in comfort and with pride, whether it’s a day trip, a church service, or a neighbourhood event. No matter your personal circumstances or mobility challenges, we’re here to support your independence every step of the way.
Work & Job Interviews
Getting to work or jobs shouldn’t get in the way of your plans. With our reliable NDIS transport, you can focus on your job instead of worrying about how to get there. We provide safe, accessible transport with your safety as our top priority—every ride, every time.
Daily Errands
Do you need to get food, go to the pharmacy, or mail a letter? Our modified vehicles and simple, door-to-door help take the stress out of daily tasks—while you keep your freedom. We’ll make sure you reach your destination safely, every time.
Our caring staff and accessible vehicles provide assistance and safe transport options for NDIS participants, supporting your freedom and dignity every day.
Tailored NDIS Transport Services to Maximise Independence
We know that it can be hard to figure out how to get NDIS funding and access the right NDIS services, so we work with you to make sure your plan makes it easy for you to get where you need to go.
How the NDIS pays for transportation:
You might get funds at one of the following levels, depending on your situation and your need for transportation services for people with disabilities.
- Level 1: Up to $1,784 a year for people who aren’t working or going to school but want to get more involved in their community.
- Level 2: Up to $2,676 a year for people who work or study part-time (less than 15 hours a week) and participate in community programmes.
- Level 3: Up to $3,456 a year is available for people who work or go to school 15 hours or more a week and have a condition that makes it impossible for them to use public transportation, making disable transport support essential.
We help you pick the right type of support and connect your transportation budget to your core support or capacity-building funds, including options for vehicle modifications if needed.
Accessible Transportation with Safety and Comfort
We dedicate ourselves to making sure that all of our transport-included services are comfortable, safe, and respectful.
We know that polite and accessible transport matters—whether you’re visiting friends, heading to the post office, attending community events, or carrying groceries. Every detail is carefully planned to give you peace of mind and comfort.
Wheelchair Accessible Vehicles
Our fleet has safe ramps, hoists, and mobility aid locks that make getting in and out of the vehicle easy and stress-free for wheelchair users. Whether it’s for you or a family member, our services are designed to put safety and freedom first. We believe in helping you actively participate in everyday life with confidence.
Trained, Accredited Drivers
Not only are all of our drivers trained in first aid and NDIS accreditation, but they also receive additional training in how to assist and care for people with disabilities. Whether it’s helping someone with limited mobility, supporting group outings, or aligning with your NDIS plan, they are ready to help with compassion and skill—always prioritising your well-being and ensuring every trip is safe and pleasant.
Respectful & Professional Staff
Our services are specifically designed to support your individual needs—whether you’re heading to community activities, social activities, or simply looking to stay connected. We listen, communicate clearly, and make sure you always feel valued and understood.
Real-Time Scheduling & Support
We offer on-time pickups and drop-offs, along with real-time tracking and communication. Whether you’re heading to recreational activities, social gatherings, or working towards your personal goals, our helpful support team is always ready to assist with questions or schedule changes. This gives you more control and access to the things that matter most in your daily life.
Vehicle Cleanliness & Maintenance
Every vehicle is regularly inspected and cleaned inside and out to keep it clean and able to do its job. Whether you’re attending day programmes, managing study commitments, or following a schedule determined based on your needs, we’re proud to offer a safe space that meets high standards for cleanliness.
Tailored Services for All NDIS Participants
You can count on us to give you a premium transportation experience that values your time, comfort, and independent living, whether you’re a student going to school, a senior going to an appointment, or a valued NDIS member attending a community event. Our dedicated team is here to support your daily activities, helping you move through life with ease and confidence.
Areas We Serve in Melbourne
Melbourne True Care is happy to offer transportation services for people with disabilities all over the Greater Melbourne area, including
- Melbourne CBD & Inner Suburbs
- Northern Suburbs: Epping, Broadmeadows, Preston, Coburg
- Western Suburbs: Werribee, Sunshine, Footscray
- Eastern Suburbs: Box Hill, Doncaster, Ringwood
- South-Eastern Suburbs: Clayton, Dandenong, Noble Park, Frankston
- Bayside & Coastal Areas: St Kilda, Caulfield, Brighton
Are you not sure whether we serve in your area? Feel free to get in touch with us. We’re open and want to help in as many areas as we can.
Why Choose Melbourne True Care?
We are a great choice for NDIS users, seniors, and people who need help getting around because our disability transport services are safe and reliable. What makes us different:
- NDIS Accredited: We are a qualified NDIS company that meets all safety and accreditation standards, committed to providing reliable services you can count on.
- Qualified Staff: Our staff is fully qualified, trained in disability care, and dedicated to providing professional, helpful, and caring transportation support.
- Transportation Made Easy: We make mobility easy by picking you up and dropping you off at your home or place of business, ensuring stress-free transportation every time.
- Modern Vehicles: To ensure comfort, safety, and dependability, our transport vehicles are always clean, easy to access, and well-kept—ready to serve you as you stay active in the community.
- Respectful Care: We treat people of all ages with respect, with a focus on senior care and meeting the unique needs of each person through our tailored transport services for disability.
Our disability transportation services are open to everyone with a disability, whether they are a partner in the NDIS or a private client.
Yes! We offer transportation for disabled individuals for both important and fun events.
Yes. The carers can bring a support person or helper with them for free.
Yes, our team can help you or your plan manager understand and make the most of your NDIS transportation budget through our reliable disabled transport services.
Yes. All of our vehicles are safe and can be used by people in wheelchairs.
Yes. We help both NDIS members and seniors who need help getting around and who are in residential care.
Access Our Disability Transport Services Melbourne Today!
Melbourne True Care doesn’t just provide transportation; we also build paths to freedom, acceptance, and everyday opportunities. If you’re ready to take charge of your schedule, reconnect with people, and travel with confidence, we’re ready to take you where you want to go.
Contact Melbourne True Care
At Melbourne True Care, we are dedicated to providing personalized and compassionate support services to individuals with disabilities. If you have any questions or would like to learn more about our services, please feel free to get in touch with our friendly team. We are here to help and guide you every step of the way.